Unable to add new users

pdwittig
pdwittig
Community Member
edited January 2019 in Business and Teams

I get an error when I try to add a new user (my domain is [removed by 1Password staff -- this is a public forum]), I receive an error that says "Invitation failed. Server Error: Operation is not permitted."

[removed by 1Password staff -- this is a public forum]

1Password Version: web version
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:add users

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni
    edited January 2019

    @pdwittig: Thanks for reaching out. I’m sorry for the confusion! I've removed some of the details from your post since it included email addresses that you might not want to share with spambots trolling internet forums. The error you're seeing seems to indicate that you may have a "family" account and you're hitting a (rather high) limit because of inviting too many "family members". If you'll contact us at business@1password.com we can help you transition your company to 1Password Business, which offers a lot more flexibility to grow, as well as granular permissions to ensure that only the right people can access the right data, etc. :)

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