Can't use 1password v6 on Chrome anymore

khaile
khaile
Community Member
in Mac

I've been having this issue for the past 2 months. Safari works fine.

I've restarted the computer, removed and installed the browser extension multiple times.

1Password Version: 6.7
Extension Version: 4.7.3.90
OS Version: 10.13.06
Sync Type: iCloud

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @khaile! Welcome to the forum!

    If you are using 1Password version 6.7, that's quite an old version of the app. The latest update for version 6 is 6.8.9, so it's possible that this is why this is happening.

    As a first step, can you please try updating 1Password to 6.8.9 and see if the Chrome extension starts working again?

  • khaile
    khaile
    Community Member

    Thank you. My issue is resolved after installing the latest version, removing the older app and reinstalling the applicable extension.

  • ag_ana
    ag_ana
    1Password Alumni

    You are welcome @khaile! I am happy to hear that everything is working again :)

    If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

This discussion has been closed.