No autosave login comes up when trying to create login for OnStar

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  • khad
    khad
    1Password Alumni
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    Warning No formatter is installed for the format ipb
  • diitto
    diitto
    Community Member
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    Warning No formatter is installed for the format ipb
  • khad
    khad
    1Password Alumni
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    Warning No formatter is installed for the format ipb
  • diitto
    diitto
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    Warning No formatter is installed for the format ipb
  • Mike Molloy
    Mike Molloy
    Community Member
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    Has this issue been addressed by developers? I am still unable to get 1Password to see that I'm logging in here and offering to save a password. And though I've manually saved the login, it doesn't fill in...

    Using: https://my.gm.com/web/portal/login/onstar

    Thx
    m

  • Megan
    Megan
    1Password Alumni
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    Hi Mike,

    I'm sorry to hear that you've been having trouble with the OnStar login. The good news is that our developers have been able to address this issue. We've tested the 1Password 4 extension on this site and it does prompt you to save a new Login.

    As far as 1Password 3 goes, I was able to manually create a Login that would open and fill as expected, although it will not submit. Are you not seeing any filling at all?

  • dwain0wilder
    dwain0wilder
    Community Member
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    Hi Megan,

    I occasionally have problems with 1Password 3.8 not autosaving passwords too. Would it not be better to just cut to the chase and add a place on the toolbar icon's dropdown panel for manually stimulating or entering a registration of a new site and password? Much easier than cranking up the app, creating a new login manually and carefully moving over username, password, site name and url.

    I understand the problems with maintaining legacy software, but this seems like a really simple concept: if 1password autosave doesn't work all the time, so give the user a manual backdoor right in the panel where it should be working. Can you do that?

    For the record, here is one place where a new registration doesn't stimulate Version 3.8.21 (build 32009) to autosave: https://www.aarproadside.com/aarp/register.do

    I'm running firefox 26.0 on a MacBook MacOs 10.6.8:
    Model Name: MacBook
    Model Identifier: MacBook2,1
    Processor Name: Intel Core 2 Duo
    Processor Speed: 2 GHz
    Number Of Processors: 1
    Total Number Of Cores: 2
    L2 Cache: 4 MB
    Memory: 2 GB
    Bus Speed: 667 MHz
    Boot ROM Version: MB21.00A5.B07
    SMC Version (system): 1.17f0

  • Megan
    Megan
    1Password Alumni
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    Hi @dwain0wilder,

    I'm sorry to hear that 1Password isn't asking to autosave some Logins for you. But you certainly do not have to go to the main app to create a new Login! Here's how to manually save a new Login using the browser extension:

    • Visit the site and fill in the fields you want filled. Do NOT click the login button.
    • Click the 1Password extension, and unlock it if necessary
    • Click the + button in the corner.
    • Give the entry a unique and identifiable title.
    • Click Save.
    • Revisit the site and see if 1Password fills in the site correctly.

    Please let me know how this works for you!

  • dwain0wilder
    dwain0wilder
    Community Member
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    Hi Megan, Thanks, I'll remember that next time the issue comes up. I can't find a website to which I can simply sign up right now, to test it out. I vaguely remember (using my so-called memory!) trying that "+" in the past, to no effect. But I'll try to remember your tip. Thanks!

  • dwain0wilder
    dwain0wilder
    Community Member
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    Hi again, Megan,

    It works! Found a couple of sites to try this on. Thanks again.

    Dwain

  • Megan
    Megan
    1Password Alumni
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    Hi Dwain ( @dwain0wilder ),

    Thanks for letting me know that you're all sorted out! I'm so glad that things are working for you :)

    Happy Holidays!

This discussion has been closed.