How do I reset my 1PW password so all my Apple devices use the same password of my choice.

jpmccomas
jpmccomas
Community Member
in Mac

My iMac requires a different password than our iPads and iPhones. How do get each device to use the same password?

Thanks so much for leading me forth from the valley of ignorance.

1Password Version: 7.2.5
Extension Version: N/A
OS Version: OSX 10.14.4
Sync Type: 1Password
Referrer: forum-search:How do I reset my 1PW password so all my Apple devices use the same password of my choice.

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @jpmccomas!

    Are all your devices using the same vaults? In other words, i you open 1Password on your iMac, do you notice an additional vault that is not on your iPads and iPhones?

  • jpmccomas
    jpmccomas
    Community Member

    They are all using the same vault.

  • ag_ana
    ag_ana
    1Password Alumni

    @jpmccomas Then it's possible that you are using two different accounts on your devices, if the vaults are indeed named the same. Please send us a diagnostic report from from your Mac and one from either your iPhone or iPad to support+forum@agilebits.com so we can compare them.

    After you have sent the email, please feel free to post the ticket number you received so we can locate your message in the system.

    Looking forward to your message!

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