2BUA8C4S2C.com.agilebits.onepassword4-helper Unexpectedly Quit
Each time I reboot a Problem Report dialog box opens telling me: "2BUA8C4S2C.com.agilebits.onepassword4-helper unexpectedly quit."
I have had the Problem Report sent to Agilebits several times. Is there anything I can do to correct this? Since I am running 1Password 6, is the onepasswor4-helper file even needed?
1Password Version: 6.8.9
Extension Version: Not Provided
OS Version: OS X 10.14.5
Sync Type: iCloud
Comments
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Welcome to the forum, @Rod_Everett! I'm sorry for the trouble. In versions 5 and 6 of 1Password for Mac, we didn't change the naming of the data folder or helper (plus a few other things), so until version 7, the onepassword4-helper is very much what you need, because it's the current version of what we refer to as the mini.
If you're experiencing regular crashes of this nature, that's certainly not normal. There's two issues here. The first is whatever's causing this to occur on your Mac just now, but the second is that you're using version 6.8.9 on macOS 10.14 (“Mojave”). This is a supported configuration for the moment, but it is likely to have significant usability issues in the not-too-distant future if you're a Safari user. 1Password 7 for Mac has been available for over a year now, and is fully compatible with both the current Mojave release (10.14.5) and with the upcoming "Catalina" (10.15). When version 7 was released, however, version 6 entered legacy mode, which means it won't be receiving any further development attention, upgrades or compatibility fixes. As a security company, we strongly recommend you keep not just your operating system and browser(s) up to date, but also your copy of 1Password. That's why my first recommendation to you in this instance would be to upgrade to 1Password 7 for Mac; there are a host of improvements and new features, and I'd be very surprised if any of the current issues continued to bother you after upgrading. If you haven't already, you can use the opportunity to also upgrade to a 1password.com membership, or you can purchase a standalone license if you prefer to stick with that.
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