Autofill „compatibility mode” and Chrome

revanmj
revanmj
Community Member
in Android

In the latest beta you say that 1Pass should now work with Chrome without using accessibility service, but how is this supposed to work exactly?

I updated the app, launched it, so it can update its data and then tried logging to different services in Chrome, but I can’t get 1Pass to offer autofill here.

1Password Version: 7.2beta1
Extension Version: Not Provided
OS Version: Android 9.0
Sync Type: Not Provided

Comments

  • peri
    peri

    Hey @revanmj. It should look the same on your end when filling is working. If you're not seeing the Autofill prompt, try fully exiting and relaunching Chrome. If you're still having trouble, can you let me know what version of Chrome you're using?

  • revanmj
    revanmj
    Community Member

    Thanks, force closing Chrome and waiting a moment seems to have worked and 1Pass autofill shows up now.

  • AGAlumB
    AGAlumB
    1Password Alumni

    Great! Thanks for the update. We're looking into some issues with Chrome as well. :)

  • alistair3149
    alistair3149
    Community Member

    Same problem with no autofill appearing. Tested on Chrome, Chrome Dev, Brave, and also tried clearing cache and reopening the browsers but can't get it to work.

    1Password Version: 7.2beta1
    Extension Version: Not Provided
    OS Version: Android Q Beta 4
    Sync Type: Not Provided

  • mpotte01
    mpotte01
    Community Member

    I cannot get any autofill to work with Chrome. I've tried several pages, restarted the phone, etc.

    1Password Version: 7.2beta1
    OS Version: QPP3.190404.015

  • saad
    saad

    Sorry to hear Autofill in Chrome is not working for you. In 1Password 7.2.BETA-1, we moved over to using Autofill compatibility mode for filling in Chrome. I’ve passed on these details to our development team, and we’ll take another look at the behaviour on Android Q.

  • Lunim
    Lunim
    Community Member

    I'm running Chrome 74 on Android 9 and have to force close Chrome often to get the prompt to return, it only seems to work for a short while. The old auto fill was far more reliable.

  • mverde
    mverde

    Thanks for sharing those details @Lunim. I'm aware of some issues affecting Chrome 75 and Android Q, but I'd like to get more details about the issue you're encountering. Are you able to identify any particular steps that seem to trigger the issue? For example, loading a URL from another app? Opening another tab?

  • Lunim
    Lunim
    Community Member
    edited June 2019

    .

  • alistair3149
    alistair3149
    Community Member

    Forgot to include detailed OS and browser version on my reply, here they are:

    Android 10 QPP4.190502.018

    Chrome 74.0.3729.149
    Chrome Dev 76.0.3809.12
    Brave 1.0.95, Chromium 74.0.3729.157

  • Lunim
    Lunim
    Community Member

    I've found that it seems to happen most often if I have closed all tabs. When I open a single new tab, it doesn't work, but if I open a new tab and switch back it may start working. I took a video: https://youtu.be/yVatCv5B5Uw

  • peri
    peri

    Thank you for the update! I'll pass this along to our development team.

This discussion has been closed.