2fa codes not recognized?
I'm not sure what is going on, but my 2fa codes being generated have stopped working. Sometimes they start again, other times I have to use a recovery key if I can.
Any suggestioned on what to do?
1Password Version: 7.3.684
Extension Version: 1.15.3
OS Version: Windows 10
Sync Type: 1password
Comments
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Hi @Tom Boucher!
The very first thing that is worth checking is if the time is the same on all of your devices. 2FA is very time-sensitive, so any drift in time on any of your devices could cause the authenticator codes to be rejected.
A good resource that makes it easy to check this is the following website:
https://time.is/
After making sure the time is the same on every one of your devices, your authenticator codes should be accepted.
Please let me know if this worked!
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for some reason my NTP settings had been turned off. that seemed to address it. thanks
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You are welcome @Tom Boucher! I am happy to hear that things are working again :)
If you have any other questions, please feel free to reach out anytime.
Have a wonderful day :)
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