1P Mini only offers Autofill, not Go

DavidB
DavidB
Community Member
in Mac

With one of my logins in Safari, 1Password Mini only offers an Autofill button, not a Go one.

If I open the 1Password application, select the login and press Option-Command-Return, I am logged in fine.

How can I fix this?

Thank you,

David

1Password Version: 7.3.2
Extension Version: 7.3.2
OS Version: 10.14.6
Sync Type: Not Provided

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @DavidB!

    I am not sure I understand what the issue is. Can you please elaborate a little bit?

  • DavidB
    DavidB
    Community Member
    edited September 2019

    In Safari, when I open 1Password Mini and select one of my logins, in the resulting window there is only an Autofill button to click instead of a Go button. Clicking Autofill just closes the 1Password Mini window without doing anything else. (Clicking a Go button would open the login page.)

    My question is, how do I change it so there is a Go button to click?

    David

  • ag_ana
    ag_ana
    1Password Alumni

    @DavidB:

    Is this happening in an empty Safari tab?

  • DavidB
    DavidB
    Community Member
    edited September 2019

    It happens whether I have an empty window in Safari open or not. (I don't use tabs.)

  • Ben
    Ben

    @DavidB

    Could you please check the Login item in question and see what website fields / URLs are on it? Are they all sensible? Does clicking on each of them take you to the page you expect?

    Ben

  • DavidB
    DavidB
    Community Member
    edited September 2019

    Hi @Ben,

    Thank you for the tip -- that was it.

    The URL in the website field was https://cityofberkeley.kanopy.com/login.

    Removing "/login" replaces the Autofill button with a Go button in 1Password Mini, which now works fine.

    (Or at least it opens the main page of the site; I have to click "LOG IN" to be able to have 1Password enter my credentials, so it's a two-step process.)

    David

  • Ben
    Ben

    Thanks for the update @DavidB. I'm glad to hear that helped. If there is anything else we can do, please don't hesitate to contact us.

    Ben

  • DavidB
    DavidB
    Community Member

    Hi @Ben,

    Is this a bug in 1Password Mini though?

    Clicking the URL with "login" at the end or using the Login from the desktop application works fine.

    Also, clicking "Open and Fill" in 1Password Mini works correctly too.

    So my question is, why does 1Password Mini offer an Autofill instead of a Go button with this URL?

    David

  • Ben
    Ben

    @DavidB

    That's certainly a possibility. I'm going to file an issue so that our development team can investigate further when they have a chance. Thanks!

    Ben

  • Ben
    Ben

    @DavidB

    On second thought... when I went to file the issue for this I was testing to see if I could reproduce the problem and I was unable to. I saved a login item from
    https://cityofberkeley.kanopy.com/login
    Using these steps:

    How to save a Login manually in your browser

    When not on the https://cityofberkeley.kanopy.com/login page I get a "Go" button (as expected) and when on that page I get an "Autofill" button (as expected). So at this point I'm not able to reproduce this issue. If you modify the item URL back to https://cityofberkeley.kanopy.com/login do you see the problem again?

    Ben

This discussion has been closed.