1Password iOS auto-updated to v7 > Doesn't let save new passwords

georgi_dl
georgi_dl
Community Member
edited September 2019 in iOS

I am used to have 1Password v6 on both my Mac and iPhone, both perpetual licenses, and was pretty happy with the setup (no urge to upgrade).

ISSUE 1. The phone app was automatically updated to version 7. As a consequence (I think), the phone app does not allow to save newly generated passwords. Mac app functions fine.

ISSUE 2. This one is for the OS X really. The browser extension is no longer supported after recent OS upgrade. Extension for v.7 is supported all right, but I don't feel like upgrading yet.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Dropbox

Comments

  • georgi_dl
    georgi_dl
    Community Member
    edited September 2019

    ISSUE 1 seems to be solved. It appears that sync was not fully complete because it doesn't run when the app is closed. Once I left it open to finish the sync, I was able to create and save new logins.

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @georgi_dl! Welcome to the forum!

    I am glad to hear that issue 1 is resolved already. You can read more about issue 2 here, which lists all your options.

    Please let us know if you have any questions!

This discussion has been closed.