Chrome Plugin on the mac opens the helper application window when Autofill is clicked

rogerg

If I click the extension Icon and select a password selecting the Go button or selecting the open and fill button for a URL will result in the helper application opening up. But the browser actually does nothing.

Everything works fine on Safari.

I have uninstalled and reinstalled the plugin and still the same behaviour.

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1Password Version: 7.3.2
Extension Version: Not Provided
_OS Version: Catalina 10.15
_Sync Type: _ Not Provided

ag_ana

Hi @rogerg! Welcome to the forum!

What browser is this happening with exactly, other than Safari?

rogerg

The Problem is only with Chrome. I use Chrome and Safari generally I don't use FireFox for general browsing just development.
thanks
Roger

ag_ana

@rogerg:

Thank you for the confirmation. Is this by chance happening when Chrome has no open windows or tabs?

rogerg

No it happens all the time. Everything works fine in Safari but 1password is basically not working at all in Chrome.

gleert

Here we have the same issue, at our office on all 4 1P installs have this issue only with Chrome, really annoying!

Unknown

This content has been removed.

rogerg

Hi @tracedef yes it seems to be the same issue for me. But I am a family member and up to date. It seems this issue has been around for a while with no real solution. Any news on a solution?

Eric_I

...got the same here.
using current releases of Catalina, chrome and 1PW7

AGAlumB

Sorry for the trouble folks. We're looking into what might be causing this for some people. Thanks for your patience.