Tried to sign up for Wirecutter's deal but wouldn't let me because I already started the trail

anonakanonak
edited December 2019 in Purchasing

I found 1Password through the recommendation on Wirecutter.com and signed up for a trial. I figured that if any deals popped up for this weekend I could just pay for the subscription then.

However, wirecutter listed a deal on Monday and when I tried to buy it, I was locked in for the original price, Is there any way for me sign up with the deal listed here: [removed] without having to start a brand new account?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • BenBen AWS Team

    Team Member

    Hi @anonak

    I'm sorry to hear about the difficulty getting started using the Wirecutter promo. I'd recommend reaching out to our team at [email protected] with the details. They'll be in the best position to assist with this. Because of the public nature of this support forum we're unable to look up or make modification to anyone's account or discuss details of any unique situations here, but the team can certainly help get you pointed in the right direction via email. Thanks!

    Ben

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