When using the autofill shortcut, 1password will not ask to unlock

willashley23
willashley23
Community Member
in Mac

When I go to a site, I press command + \, which typically brings up the dialogue requesting me to unlock 1password with touch id. This has stopped happening. Now, cmd + \ will do literally nothing unless I first attempt to open 1password mini using the "show 1password mini" shortcut, which triggers the touch Id prompt. After doing this, I can then use cmd+\ to autofill. But this is not how it should be, this extra step was never required before. It has always been the case that if 1password is not unlocked, using the autofill shortcut should automatically promopt me for touch id and then autofill once it has been validated.

1Password Version: 6.8.8
Extension Version: 4.7.5.90
OS Version: 10.15.2
Sync Type: iCloud
Referrer: forum-search:1password wont unlock when trying to autofill

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @willashley23!

    This is how things are working for me on 1Password 7.4.1. Is this happening for you every time, or only after rebooting your Mac, for example?

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