How do I get my license info to get over into the installed app?

chakathleen
chakathleen
Community Member
in Mac

I bought the $49.99 license, and I received the email with my license info. I downloaded the license, double-clicked on it, but haven't really found a great app to open it. So when I downloaded the 1password to my MacBook Pro and tried to figure out how to enter the license info, it doesn't work. I've double-clicked on the license file to no effect, and I am sure it's because I haven't opened it properly. What do I need to do??? I keep getting pushed into a screen about the free 7-day trial, which infuriates me since I just spent money on a license.
Thank you in advance for your help.

1Password Version: 7
Extension Version: Not Provided
OS Version: OS 10.14.6
Sync Type: Not Provided
Referrer: forum-search:I have just purchased a license for $49.99 and can't get anything to install properly

Comments

  • ag_ana
    ag_ana
    1Password Alumni
    edited December 2019

    Hi @chakathleen! Welcome to the forum!

    We will be happy to help you with this. I noticed that you also sent us an email with the same question. So we don't duplicate the answers, we will get back to you over there as soon as possible.

    ref: FVC-62761-918

This discussion has been closed.