Safari extension on High Sierra 10.13.6 (Safari 11.1.2)

mbesemann
mbesemann
Community Member
edited January 2020 in Mac

I have an old MacBook Air lying around that can only run macOS 10.13. As far as I know, this is still supported by 1Password 7. However, the safari extension throws up an error message saying it's not compatible with my version of Safari - is it not possible to run 1Password 7 in Safari 11 anymore?

1Password Version: 7.4.2.BETA-1
Extension Version: 7.4.2.BETA-1
OS Version: macOS 10.13.6
Sync Type: 1Password account

Comments

  • rudy
    rudy

    @mbesemann,

    You'll want to update your Safari to at least Safari 12, which is compatible with macOS 10.13.

  • mbesemann
    mbesemann
    Community Member

    @rudy - strange, the app store is not offering me an update for Safari (I have the latest macOS update). Is there a way to download it manually?

  • rudy
    rudy

    @mbesemann,

    It sounds like you got bitten by a bug Apple had with their macOS 10.13.6 update. If you had installed Safari 12 prior to the update, installing macOS 10.13.6 would re-install 11 and put you into a state where you can't update to Safari 12 through the normal means.

    1. boot into safe mode https://support.apple.com/en-us/HT201262
    2. launch the AppStore and check for updates
    3. install Safari 12 that should now show up in the available updates list.
  • mbesemann
    mbesemann
    Community Member

    @rudy That did it, thanks! I was able to install Safari 13.0.4.

  • ag_ana
    ag_ana
    1Password Alumni

    On behalf of rudy, you are welcome! If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

This discussion has been closed.