Usage Report Problem
We have a business account with ~20 users. I just disabled a terminated user today (technically, suspended him). Before and after that, I tried running a usage report, which always showed no activity - nothing accessed at all.
However, I know that's not true. When I go to his user details, it shows he's updated items in multiple vaults over the past week.
In addition, the Usage Report won't let me adjust the date range for him - it's stuck at 30 days, even though he was added on July 23rd. What's going on here?!
1Password Version: Not Provided
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Comments
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Can I get some support on this? Your site says these forums are the best and fastest way to get support...
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Hi @mikegustavson! 👋
Apologies for the delay in replying. Since this is a public forum and since it sounds like we might need to discuss specifics that are confidential, please email us at priority@1password.com and we'll get back to you shortly. In your email, please make sure to include a link to this thread so we can connect the dots.
Thank you for your patience!
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