New User, password adding and changing impossible

I added all my credit cards and login for facebook, email, etc. yesterday. Today I have been at it 3 hours now trying to add and update passwords to be more secure. I have yet to make this work. If anyone can give me step by step instructions, please help. I'm about to scrap this whole thing and use a different manager. I've listened to Youtube tutorials, and google instructions, but still nothing has worked. I'd be happy to talk to someone over the phone from support, if that's possible.


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