creating a login on ios crashes 1password

sylsoft
sylsoft
Community Member

ios 12.4.1 on iphone 6s, just checked for updates on 1password, there are none. so i create a new login, type in a few letters of my username and 1password crashes. this is repeatable. have sent in 2 crash reports (option appears when i restart 1password) this am. HELP


1Password Version: 7.5
Extension Version: Not Provided
OS Version: ios 12.4.1
Sync Type: 1password
Referrer: forum-search:creating a login on ios crashes 1password

Comments

  • Hi @sylsoft

    I'm sorry to hear about the difficulty. Have you tried rebooting your phone since this started? Instructions on how to do so can be found here, if not:

    Restart your iPhone - Apple Support

    Please let me know.

    Ben

  • sylsoft
    sylsoft
    Community Member

    you were right, reboot fixed it

  • Thanks @sylsoft. We're also in the process of releasing another update so that hopefully restarting the device will not be necessary going forward.

    Ben

  • v7.5.1 is now available in the App Store. It may take a little while for the App Store to push it out to you, but once installed that should alleviate any further difficulties with this. Thanks!

    Ben

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