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can't add a license (1password 5 ) in my new Mac.

karasuca
karasuca
Community Member

Hello,
I bought an individual license in 2015. I am trying to install 1password on my new mac, but the link I have to get my license again and add it automatically it's not working.
what can I do to get my license back and use it on this new computer?


1Password Version: 6.8.9
Extension Version: Not Provided
OS Version: macOS 10.15.4
Sync Type: Not Provided
Referrer: forum-search:can't add a license (1password 5 ) in my new Mac.

Comments

  • Hi @karasuca

    Please reach out to our team at support@1password.com from the email address you used to purchase your license. If you can forward the receipt / link / whatever you have as a proof of purchase that would help expedite the process immensely. Thanks!

    Ben

  • karasuca
    karasuca
    Community Member

    Thanks, I will do that.

  • You're very welcome. :+1:

    Ben

This discussion has been closed.