ios picking out of date login credentials

MortalWombatUK
MortalWombatUK
Community Member
in iOS

Occasionally, ios will pick an out of date login credential. In the attached image, the suggested username (redacted) is the old username that has been overwritten (for a few weeks) by a new username. it seems random as to whether it shows the current username, or the old one.

I only have one login within 1P for this site.

I am using an ipad Air 2 with the latest versions of 1P and ios.

Mark

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Ben
    Ben

    Hi @MortalWombatUK

    There isn't a screenshot attached, but if this is happening with the iOS autofill feature you may need to refresh the autofill cache. To do so please open 1Password > Settings > Password AutoFill. For a brief moment a banner will appear across the top of the screen that says "AutoFill Passwords Updating..." When that banner disappears the cache has been refreshed.

    Please let me know how that turns out.

    Ben

  • MortalWombatUK
    MortalWombatUK
    Community Member

    Hi Ben,

    Sorry, forgot to add attachment! Sounds like you have understood the issue, I have refreshed the cache on my iOS devices and will let you know if the issue persists. May thanks for the prompt response!

  • ag_ana
    ag_ana
    1Password Alumni

    On behalf of Ben, you are welcome @MortalWombatUK! Please let us know what you find out :)

This discussion has been closed.