While setting up accounts, the Quick Add window does not always appear, why?

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TriciaDeS
TriciaDeS
Community Member

I just set up 1 Password & am trying to load my credit cards and banks, etc on it. I have 1Password in the browser. ok. Sometimes the Quick Add window appears just after I hit sign-in and other times it does not. I am not sure how to load those that do not. Can you help....?


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Referrer: forum-search:While setting up accounts, the Quick Add window does not always appear, why?

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  • ag_ana
    ag_ana
    1Password Alumni
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    Hi @TriciaDeS! Welcome to the forum!

    Can you please clarify what you mean by "Quick Add window"? Please feel free to post a screenshot if you think it might help. Thank you!

  • TriciaDeS
    TriciaDeS
    Community Member
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    Thank you! The 1 password Login pop-up.

  • Ben
    Options

    Gotcha. Thanks @TriciaDes. In cases where this prompt does not appear you can use these instructions:

    How to save a Login manually in your browser

    Additionally I'd recommend checking your settings to be sure your browser's built-in password manager is disabled, as having it enabled can cause the prompt to not appear in cases where it would otherwise:

    Turn off the built-in password manager in your browser

    I hope that helps!

    Ben

  • hui
    hui
    Community Member
    edited June 2020
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    Thank you for your guidance, and I have questions.

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    @hui:

    Please feel free to ask your questions and we will be happy to help :+1:

This discussion has been closed.