Purchase options different on app and website?

How come when I download the app I get an option to pay monthly or annually with the first 6 months for $11.99 but I cannot choose between individual or family plan. But on the website I get an offer for first 30 days free and can choose between individual or family memberships. I believe the membership on the app is the family plan as it is priced at $5.49 a month but ideally I would like to have an annual individual plan but I not sure how to select that option. Could use some help


  • BenBen AWS Team

    Team Member

    Hi @dbroomfield

    In the 1Password for iOS app the only option is to create an individual membership. It isn't currently possible to create a 1Password Families membership there. 1Password Families memberships must be created through the website. If you do sign up through iOS and subscribe through Apple you can change your billing option in Apple's subscription settings:

    Change your subscription plan

    I hope that helps. Should you have any other questions or concerns, please feel free to ask.


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