I bought the 1password account but gave messages. <<you installed the trial version>>

Hello
I bought the 1password account a few years ago based on my Apple ID
One month ago I Clean installe MacOS Catalina
I know my Master password and email, but I forgot SECRET KEY and my registration account on the 1password site
I installed 1password and 1password 7 for the new Mac and registered a new account but gave messages. <> while I bought the 1password account and my Apple ID confirm that
Thanks


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • BenBen AWS Team

    Team Member

    Hi @hameddehghany

    I'm sorry to hear about the difficulty. Could you please send us any documentation you have regarding your purchase to [email protected], and we can investigate from there? Thank you!

    Ben

  • edited October 23

    thanks for reply
    my Apple ID is
    [personal information removed by moderator]

    please check this Apple ID has purchased 1password account

  • BenBen AWS Team

    Team Member

    @hameddehghany

    This is a public space. Everyone in the world can read everything posted here. I've removed your personal information from your response. Please email us as outlined in my last post for further assistance. Thank you!

    Ben

  • ok
    thanks

  • ag_tommyag_tommy

    Team Member

    :+1::chuffed: We look forward to hearing from you.

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