Paid standalone license superseded by 30-day trial?

edited November 14 in Purchasing


I purchased a standalone license for Windows; however, when I login my account still lists me as being under the 30-day free trial. Similarly, my iOS account does not register my standalone 1Password license.

Any insights would be appreciated - cheers.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided


  • ag_anaag_ana

    Team Member

    Hi @ichai! Welcome to the forum!

    We will be happy to help you with this. I noticed that you also sent us an email with the same question. So we don't duplicate the answers by replying to you in multiple places, I am going to close this forum discussion and someone will get back to your email as soon as possible.

    Thank you for your patience!

    ref: NPM-42329-699

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