So I had a trial family account for about a day (signed up on 1password.com), then canceled it the next morning since my wife said she would never use it. In order to "proactively" avoid any issues with my "already-used" email address, I not only deleted my trial, but clicked delete my entire account completely from ever existing on 1password.com.
Now I only need a single user license, so I opened my iPhone and saw the $8.99 for six months, then $3.99 after that promo banner, clicked subscribe in the App Store app on my phone, subscribed for the 6-month for $8.99 (first billing May 2021). This is where things got super confusing.
I cannot create an account now. There is no way to log in to the 1password apps or website because I have to create an account on 1password.com, which I can't do since it asks for a credit card to start another trial. I am already subscribed to 1password via the Apple App Store and don't want to start another "trial" that's not part of the Apple App Store $8.99 for 6 months promo.
I open the app on my phone, am greeted with the welcome to 1password screen with the text "Get started with a 1password membership. 6 months for $8.99, then $3.99 monthly."
I click "sign up" and choose the $35.00 Yearly ($8.99 upfront for the first 6 months) and it says "You're currently subscribed to this" (note, I did this successfully the first time earlier today and it started the subscription, now the dialogue is over and over as described)
All I can do from there is click ok (re-starts the above process) or "manage" where I can see that yes, I am subscribed via Apple's billing, but there is no account to log in to nor do I see a way to create one.
It's a circular process, chicken and the egg if you will.
What can I do? I'd rather not just "sign up for an account on 1password.com which will only give me the option of putting in a credit card for a 30-day trial. Besides, I'm subscribed via Apple now so that would create more of a mess, no? Why aren't the systems talking to each other? As it stands, I have no way to use the subscription I've entered into with Apple.
Help! Since I've canceled my Lastpass and don't know any of my 700+ passwords (I do have the text file ready to load into 1password though).
Final note: when I went to post this question, I had to sign up for a forum account. What I found interesting is it wouldn't accept my mail email address that I've used for all of the above...which leads me to believe my trial family account that I used for like 20 hours this week before completely deleting it was never really fully deleted...
-I just want to be able to create an account, have the Apple App Store deal honored, and be done with it. Thanks.-
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided