Family not seeing all entries on their vault

raulfernandez
raulfernandez
Community Member

Using 1password with my family. Added entries on their vault but they only see few entries. Not all of them.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:vault

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @raulfernandez!

    Where are they seeing the missing entries? On the 1Password.com website or in one of the 1Password apps?

  • raulfernandez
    raulfernandez
    Community Member

    Hi, on application (on their equipments. Phone and desktop).
    Haven't tried via Web for them.

    As primary account I can see all on apps and web.

    Regards,

  • ag_ana
    ag_ana
    1Password Alumni

    @raulfernandez:

    Haven't tried via Web for them.

    Can you ask them to check if they see everything on the 1Password.com website?

This discussion has been closed.