1Password Family Purchase

edited December 2020 in Purchasing


I have an annual subscription to 1Password Individual and would like to upgrade 1Password Family.

I'm wondering what will happen to the amount I've already paid for 1Password Individual if I upgrade to a family account?

Thank you!

Tried emailing, but keep getting autoresponse from the bot --- so not sure if my message is in line to receive a human response. My ticket is: RFF-24367-899.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

ref: RFF-24367-899


  • ag_anaag_ana

    Team Member

    Hi @wabath! Welcome to the forum!

    I confirm that we have received your emails :+1: When you upgrade accounts, a prorated credit will be applied to your new invoice. We will be happy to look at your specific situation via email though. So we don't duplicate the answers by replying to you in multiple places, I am going to close this forum discussion and someone will get back to your email as soon as possible.

    Thank you for your patience!

    ref: RFF-24367-899

This discussion has been closed.