Partial Syncing with dropbox

yannisp

Hi,
I deleted a vault and set it again to sync with dropbox. It only synced two items and that's all. In my other PC, it syncs OK (Both Windows 10 with 1password 7 latest update)
I have double checked - both PCs point to the right folder in dropbox
any help is much appreciated.

Yannis

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_1Password Version: 7.6.785
_Extension Version: 4.7.5.90
_OS Version: windows 10
_Sync Type: dropbox

Blake

Hey there @yannisp 👋

Can you take a look at the article linked below and make sure you've followed all of the troubleshooting steps outlined there?

https://support.1password.com/dropbox-troubleshooting/

If that doesn't work, though, could you please create a diagnostics report for 1Password, and then include that diagnostic in an email to support+windows@1password.com, so that we could take a closer look at what is going on? 😊

yannisp

Hey,
Thank you for the reply.
Today, everything went smoothly and 1Password sync OK. I think it needed sometime...

Regards

Blake

That's great news @yannisp 😍

Keep an eye on things over the next few days, and if something seems off -- feel free to reply here and we can jump back in and take a look at things.