Apple active subscription but account frozen

I have active subscription via Apple ID but my account is frozen. What can I do? I wrote to support week ago but nobody answer on my email.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided


  • ag_tommyag_tommy

    Team Member
    edited January 7


    One of my colleagues is replying as we speak. Please continue the discussion via email to avoid sharing private account details here in the forum.

    ref: ZEC-76841-886

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