Need a refund

aokubad1aokubad1 ✭
in Purchasing

Need a refund on this- didn't work as I expected it to and was charged for the account

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • aokubad1aokubad1 ✭
    edited February 16
    • did not mean to be charged this much
  • ag_anaag_ana

    Team Member

    Hi @aokubad1! Welcome to the forum!

    We will be happy to help you with this. To avoid sharing your account information here, can you send us an email to [email protected] from your account's registered email address so we can continue the conversation there?

    After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.

    Looking forward to your message!

  • aokubad1aokubad1 ✭

    Thanks!

    My support id is [#CXX-89414-178]

  • ag_anaag_ana

    Team Member

    @aokubad1:

    Thank you! I confirm that I have managed to locate your message in our system :+1: I see that my colleague Ronan replied to your email a few days ago, and I see your latest message. I will let you continue the conversation over there so we don't keep replying to you in multiple places :+1:

    Thank you for your patience!

    ref: RVZ-27353-634

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