"Check sign-in details" is all I ever see. But those are certainly correct.
What am I doing wrong?
1Password Version: current (unknown)Extension Version: noneOS Version: Ubuntu 20.04Sync Type: https://my.1password.com
Hi there @andx1pw, I'm really sorry you're running into this issue with 1Password - let's get things back up and running.
I'd like to collect some diagnostics information from 1Password to see where things are going wrong - let's continue this conversation over email. Shoot me an email at [email protected], and I'll follow up with you there.
When you write in, you should receive an automated response with a conversation ID that looks like this: [ABC-12345-678]. Once you've received it, please paste it here so I can find your email on my end.
Also @andx1pw, are you able to sign into https://my.1password.com/signin in your browser?
I installed 1password for Linux using Snap (8.0.28). (That was a few days ago).
The first day it worked well, but today after I unlocked it entering my master password, the app didn't have any items, completely empty.
I tried "Add an Account" multiple times without success:
The "Sign In using Emergency Kit" button always result in:
The chrome extension and website login are working correctly.
I'm really sorry you're running into this issue with 1Password - let's get things back up and running. Since you can access your account data through the extension and 1Password.com successfully, I believe this may be a temporary issue with the local database - let's see if wiping it resolves the issue. Could you try deleting your .sqlite file, and then relaunch 1Password and add your account? Here's how to track it down:
I look forward to hearing how it goes!