I am not able to change my credit card details

I tried to change my credit card details, if I press edit payment methods... nothing is happening.

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Referrer: forum-search:I cannot change my credit card details


  • ag_anaag_ana

    Team Member

    Hi @anitarobin!

    We will be happy to help you with this. To avoid sharing your account information here, can you send us an email to [email protected] from your account's registered email address so we can continue the conversation there?

    After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.

    Looking forward to your message!

  • Hi,
    I found a solution, thank you

  • ag_anaag_ana

    Team Member

    Thank you for the update @anitarobin! That's great to hear :)

    For future reference, how did you manage to solve this?

  • Hi,

    I just added a new card and then was able to cancel the old one.
    Kind regards,

  • ag_tommyag_tommy

    Team Member


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