Failed sign in for 1password.com on new computer

szbrase
szbrase
Community Member
in Mac

I can't sign in to 1password.com on my new Mac mini 1m. I have the required information...email, secret key, and password. I even changed my password. I did not transfer any apps ( or their data) from from old iMac computer to my new computer because I might have had compromised data. So I'm working from scratch.

1Password Version: 7.8
Extension Version: Not Provided
OS Version: OS 11.2.3
Sync Type: iCloud
Referrer: forum-search:I cannot sign in to 1password.com on my NEW Mac mini 1m. I did not transfer any apps from old compu

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @szbrase!

    Can you let us know what the error message says exactly? Also, is this happening in the 1Password for Mac desktop app, or on the 1Password.com website?

This discussion has been closed.