1Password failing for my MacOS 11.2.3 and Safari 14.0.4

Trickster
Trickster
Community Member
in 1Password in the Browser

The recent weeks I haven't been able to use 1Password within Safari at all. I can see the 1Password extension icon, but however much I click on that one it doesn't react.

When clicking in a username/password field, the lite windows with "Unlock 1Password" comes up, but this button doesn't react either. The only way I can get to my passwords is to open the full app.

Please advice!

1Password Version: 7.7
Extension Version: (safari)
OS Version: 11.2.3
Sync Type: Subscription

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @Trickster!

    Can you please update to 1Password for Mac 7.8 and see if that improves things?

  • Trickster
    Trickster
    Community Member

    Sorry for late reply, but that worked perfectly. It was the Apple update that didn’t work. When I checked Apple store the message was that I already had the latest version. After deleting the app and downloading it again, I received the new version.

    Now everything works ok.

    Thanks.

  • ag_ana
    ag_ana
    1Password Alumni

    Thank you for the update @Trickster! I am glad to hear that everything is working again as expected :)

    If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

This discussion has been closed.