Can not create new vault with version 7 standalone trial.

I have standalone v.6, and I am hoping to upgrade to standalone v.7.

Firstly, I have 3 vaults in v.6, and only Primary vault is showing in v.7.

Secondly, "File > New vault..." is greyed out.

Can you please tell me how to bring over my other two vaults and how to create new vaults? Please note that Preferences > Advanced has a checkbox to "Allow creation of vaults outside of 1Password accounts."

Thank you.

1Password Version: 7.8
Extension Version: Not Provided
OS Version: OS 11.1
Sync Type: iCloud


  • Never mind. I believe I downloaded v.7 a long time ago, so it now thinks the trial is over. My problem, not yours. Sorry.

  • ag_tommyag_tommy

    Team Member

    I see you also contacted us via email from the other topic. Be sure to mention this to the email support team.

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