Family payment with discount

Hello everybody,
I have subscribed to the family with 50% for the first year. I wonder why, in the billing, is it specified that I will pay 4.99 instead of half?

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  • ag_anaag_ana

    Team Member

    Hi @florenceventin!

    I think that's a typo, since in the right column it says that 50% discount will be applied. I will ask the developers to check this for confirmation :+1: Thank you for bringing this up to our attention!

  • ag_anaag_ana

    Team Member


    I heard back from the team about this, I think that the message is just confusing:

    On May 2, 2021, you'll be charged for the year at $4.99/month. You will receive a 50% discount for the first 12 months.

    Those two sentences are supposed to be read together. So you will get the 50% discount, the message just doesn't show the discounted price, but rather the full price plus the discount.

  • Perfect, thank you very much!

  • ag_anaag_ana

    Team Member

    You are welcome @florenceventin! If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

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