Bought Standalone by mistake

cjsoglecjsogle Junior Member

I have just purchased the standalone app not realising it would not allow syncing between devices and wish to change to a family subscription plan. Can I get a credit for the standalone and re purchase the subscription.


1Password Version: 7
Extension Version: Not Provided
OS Version: MACOS
Sync Type: Not Provided

Comments

  • cjsoglecjsogle Junior Member

    have just purchased the standalone app not realising it would not allow syncing between devices and wish to change to a family subscription plan. Can I get a credit for the standalone and re purchase the subscription

  • BenBen AWS Team

    Team Member

    Hi @cjsogle

    We're unable to directly address billing issues here in the forum, but if you drop us a line to [email protected] we can absolutely get this sorted for you. Thanks!

    Ben

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