Auto fill issues with Firefox

Azeveco

Hello!

I'm having exactly the same issue as this person did in 2019 while using Firefox: https://1password.community/discussion/107956/auto-fill-issues-with-1password-for-firefox-browser

I have the options to auto fill and offer to fill enabled on the 1Password extension settings as you can see here:

And just confirming that I have the Firefox password management disabled too:

Here's an example when trying to log in to Crunchyroll:

Filled all the additional information related to the versions of the app, extension and OS. I'm using the 89.0 version of the Firefox.

Thanks!

ag_yaron

Hey @Azeveco ,

Can you please try the following:
1. In Firefox, disable all extensions/addons except for 1Password.
2. Go into Firefox's settings where it says 1Password is handling passwords and autofill, then click the "Contas salvas" option and delete any and all logins that are stored in Firefox's memory there.
3. Quit Firefox completely, then relaunch it and see if the issue persists.

In case the issue does persist, can you please test it on a new user profile in Firefox? Here's how to open a new user profile: https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles?redirectslug=profile-manager-create-and-remove-firefox-profiles&redirectlocale=en-US