Browser Extensions hanging

flash243

Hi,
I am very frequently running into an issue where my browser extensions hang.
I'm observing this on google chrome and firefox.

Any tips, fixes, etc?

Thanks for any help
Below is an image showing the issue:
B

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1Password Version: 7.7.810
Extension Version: 2.0.4
OS Version: Windows 10
Sync Type: Not Provided

ag_chantelle

Hey @flash243!

We've recently made some code changes to the beta version of 1Password for your browser that will help with the unlocking issue you're seeing. Would you be willing to give it a try and let me know if it resolves the issue for you?

Use 1Password beta releases

If it's still not working, I'd like to ask you to grab a console log from your browser and send it to us at support+x@1password.com. Be sure to include a link to our current discussion so that we can pick up from there.

https://support.1password.com/cs/extension-console-log/

Let me know how it goes, or if you have any questions.

flash243

@ag_chantelle Thank you - sorry I just realized this post is a duplicate of the post here: https://1password.community/discussion/comment/604389#Comment_604389

I just installed the beta extension on chrome. I restarted my browser and so far it seems to be working again.
However, I did have it working recently after restarting my PC and everything. I will need to run it for a while to see if it keeps up.

Thanks for the help.

ag_chantelle

@flash243

Not to worry. Of course, let us know if you continue to have any trouble. As I mentioned, a console log would be helpful if continue to have trouble. I do hope you have smooth sailing from here on out, though!

flash243

@ag_chantelle just to report that it has been working great the past 2 days.

Thanks again.

ag_tommy

On behalf of Chantelle, you're welcome.