I've been using 1PW since version 4. My boss included me on his new Families plan, and I followed the instructions for importing my existing data (let's call this legacy vault "Primary") into a new vault under his plan (let's call this one "1PW7myname"). It didn't work, though I can save NEW passwords into the new vault. I've tried following the directions at the website but can't make it work. Please advise.
While I can access my old vault "Primary" on the Mac Finder Menu extension, inside Chrome the extension will ONLY suggest from my boss' main account, not from either my "Primary" nor the new "1PW7myname" vault. (To be clear, I DO have access to my boss 1PW account as his IT guy).
FWIW, In the 1PW application prefs> Sync tab, "Primary" is listed outside the main account, which contains 1PW7myname,
Thanks for the help!
1Password Version: 1Password 7 Version 7.8.6 (70806001)
Extension Version: 2.0.5
OS Version: OSX 10.14.6
Sync Type: Dropbox