one-time passcode issue with AWS and multiple accounts

berto
berto
Community Member
edited August 2021 in 1Password in the Browser

Hello,

I have multiple AWS accounts and they all have MFA turned on. I have the OTP codes in their respective 1Password entries.

When I try to login to my primary account, it appears to use the MFA code from a different account, which then fails the login. When I try to login again by auto-filling the username and password, 1P will select the wrong account (the account I presume the incorrect MFA token came from).

At this point I have to manually copy and paste the username and password, and then manually copy and paste the MFA on the subsequent form.

It would be great if 1P would simply prompt me for which account to use rather than incorrectly assuming the one it should use.

Thanks!


1Password Version: 7.8.1 (70801003)
Extension Version: Firefox 4.7.5.90
OS Version: 10.15.7

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @berto!

    The 1Password browser extension should use the MFA code included in the Login item you used to enter your username and password. When the OTP is entered the first time, and you open the second Login item, can you confirm if it is indeed coming from another entry?

  • berto
    berto
    Community Member

    Yes, I can confirm that the 2FA code from the wrong entry is being used. I recorded my screen while doing so if you would like to see it. How can I send you the file privately?

  • berto
    berto
    Community Member

    I just figured it out. It has to do with AWS's URL. I added https://signin.aws.amazon.com/oauth to the AWS entry that was giving me problems and now 1P prompts me to select which entry to use.

  • ag_ana
    ag_ana
    1Password Alumni

    @berto:

    You can reach out to us via email to support+forum@agilebits.com :+1: If the file is too heavy, please feel free to share a cloud link with us instead.

    After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.

    Looking forward to your message!

This discussion has been closed.