1password has so many good features, it is easy to use and with the 34 character secret key you need on top of your password is a great security feature.
I do have 2 complaints and I really hope there is a way to improve.
Complaint one>>> response time when I send an email request or something it>>> is terrible<<< it can take several days for someone to get back to me, that's totally unacceptable what would happen if I had a major problem and I needed help.
I'd like to see live chat a phone number priority email something so that if we have a problem we don't have to wait days to get a response.
Complaint 2, there is no way to export my passwords with Google Chrome, (Chromebook) please fix that. As you all know, I have a workaround for this, so it's not a terrible issue, but man, it would be nice if you could fix that.
The customer service really needs to ramp up. There are other password managers, one in particular that offers a live chat and Priority email response. However, I like 1password's format I like everything else that I mentioned earlier, and that's why I stay with one password.
Security is very important and 1password is fantastic with that.
I hope nobody gets angry with me posting this, but I think it's well-known that the response to service issues really needs to be improved.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided