Fastmail integration issue

System

This discussion was created from comments split from: Masked Email.

MikeMikeMike

It's not working for me. I've linked my existing Fastmail and 1P accounts. I've tried my MacBook with Safari and my iPad. Both have been updated to the latest version of 1P
At https://omny.info/register I can't get it to offer me a masked password.

Jack.P_1P

Hi @MikeMikeMike:

Thanks for letting us know about you running into some issues. I've split your conversation off into a new thread so we can make sure conversations are staying focused.

Would you mind trying this set of steps for me? --

1. Disable the integration in Fastmail by selecting "Review access" in the 1Password row, then "Remove access": https://www.fastmail.com/settings/masked
2. Disable the integration in 1Password, by selecting the Fastmail entry, then "Deactivate Fastmail" : https://my.1password.com/integrations/active
3. Enable the integration in Fastmail: https://www.fastmail.com/settings/masked
4. After signing in to 1Password again to confirm the integration, verify that your Fastmail email address is shown in the Integration directory again: https://my.1password.com/integrations/active

Please let me know if after doing these steps you're able to see "Create masked email" on https://omny.info/register

Cheers!

MikeMikeMike

That worked! Thanks

ag_chantelle

@MikeMikeMike

Great to hear it! :smile: On behalf of Jack, you are most welcome!