1Password has not worked since I renewed my family membership effective 9/25/21

phylgut
phylgut
Community Member
edited October 2021 in 1Password in the Browser

I have MAC Mojave v.10.14.6; SAFARI v.14.1.2; CHROME v.4.7.5.90 and PASSWORD 7 v.7.8.8.
!password does not open the website on either browser and does it fill in my password when I open the website myself or let me unlock 1password when it shows that icon

1Password Version: 7.8.8
Extension Version: Not Provided
OS Version: mac OS Mojave v.10.14.6
Referrer: forum-search: 1Password has not worked since I renewed my family membership effective 9/25/21

Comments

  • Ben
    Ben

    Hi @phylgut

    Could you please confirm that you have the 1Password extension installed and enabled in each Safari and Chrome (if you'd like to use it in both)?

    Get started with 1Password in your browser

    Please let me know. Thanks!

    Ben

  • phylgut
    phylgut
    Community Member

    Hi Ben,

    Yes, in both Safari & Chrome & yes I want to use 1Password in both.

  • ag_ana
    ag_ana
    1Password Alumni

    @phylgut:

    Thank you for the confirmation. Which website is this happening with?

  • phylgut
    phylgut
    Community Member

    Ag...ana and Ben

    Thank you both for your speedy replies. My problem seems to be fixed since I rebooted my laptop last night, something I thought I had done when the problem first arose but I guess I didn't. Thanx again.

  • ag_yaron
    ag_yaron
    1Password Alumni

    We're glad to hear things are working after a simple restart!

    Do let us know if the issue occurs again and we'll be happy to help.

This discussion has been closed.