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Forum Discussion

cortig's avatar
cortig
Occasional Contributor
4 years ago

Need to always unlock twice with 1Password for Safari 2.1.2

I have 1Password for Safari 2.1.2 (not integrated with 1Password 8), and every time I want to unlock it, I have to enter my password twice. The extension doesn’t tell me anything is wrong, but it simply will not unlock the first time around.

1Password Version: 80202086
Extension Version: 2.1.2
OS Version: macOS X 12.0

browser extension
  • Former Member's avatar
    Former Member
    4 years ago

    Hey cortig ,
    That doesn't sound right.

    Do you have more than one 1Password.com account set up in the extension?
    Have you already tried removing the extension and re-installing it again from the App Store?
    And are you certain that "Integrate with 1Password app" is turned off in the extension's settings?

  • cortig's avatar
    cortig
    Occasional Contributor
    4 years ago

    I have only one account, removing the extension and reinstalling did not correct the issue and the integration is turned off indeed both in the extension and in the app.

    Corentin

  • Former Member's avatar
    Former Member
    4 years ago

    Thanks for the additional info, cortig .

    Can you please send us a video of the issue to support+x@1password.com along with a short description and a link to this discussion here?
    Thank you.