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Safari extension shows items but clicking does nothing

noahd1
noahd1
Community Member
edited April 2023 in 1Password 3 – 7 for Mac

I have resorted to a complete computer restart, but have been unable to resolve this issue.

When I go to enter in a password into Safari, Safari / 1Password shows me a list of logins for the site, like it's supposed to, but clicking the items does nothing, aka does not auto-populate the login and password. It's as if the buttons are disabled in someway. To enter in passwords, I have to launch 1Password, and then cut and paste the username and password into Safari.

1Password Version: 1Password 7 Version 7.9.1.BETA-3 (70901003) 1Passw
Extension Version: 7.9.1.BETA-3
OS Version: 11.6

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @noahd1!

    Can you try updating to Beta-5 and see if that helps?

  • noahd1
    noahd1
    Community Member

    Updating did seem to fix this issue! Thank you!

  • ag_ana
    ag_ana
    1Password Alumni

    You are welcome @noahd1! I am glad to hear this :) If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

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