Having trouble with a login

ronen

Hi .
First login need to fill my email address.
Second , Choose images.
Third , Fill a Password.
The problem regards no password filled with 1Passwors Mac App login
How can I make a Login with these steps ?
** :) Thanks. **

ps. sorry for the big pic ... Don't know how to minimize.

Website address :

https://www.sony.co.uk/mysony

First Screen :

Second Screen :

Third Screen :-1:

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1Password Version: 1Password 7 Version 7.9.1 (70901006) Mac App Store
Extension Version: Not Provided
OS Version: 12.0.1 Monteray

ag_ana

Hi @ronen!

Extension Version: Not Provided

What version of the 1Password browser extension are you using, and in which browser?

ronen

Hi.

ag_ana

@ronen:

Thank you for the confirmation! Have you tried these instructions already?

Save a login for a website where the username and password are on different pages

ronen

No ....
I will try and report.
Thanks !!!!1

ag_ana

You are welcome! Sounds good, let us know how it goes :+1: :)

ronen

I don't see 1P option to save or fill. I already have 1P login in this website.

ronen

My Mistake. Sorry - the website preferences was blocked.

ronen

Well. Did as you recommended.
a new window appear without 1P pop up password to fill.
I will fill it manually.
Thanks anyway.
Have a gear day.
Ronen

ag_yaron

Hey @ronen ,

Please try deleting the current login item entry of that website from your 1Password (but copy the username/password to a temporary location if you don't remember it by heart), then try this:

1. Get to the login page of the website and type in or paste your email address, and save it as a new login.
2. Go past the picture stage and reach the password field. Type in or paste your password, then click the 1Password extension icon in Safari's toolbar and select the grey gear icon on the top right corner, then select "New Login". The save/update prompt should show up.
3. Choose to update the existing login entry so that the password will be added to that login entry.
4. Close the page, then re-open it and try to autofill. If you reach the password field and it is not being autofilled, try clicking the 1Password extension icon in Safari's toolbar and click on "Autofill" there, or press CMD+\ (Command + Backslash) on your keyboard to autofill that field.

Did that work?

ronen

Hi.
Sorry but I'm a bit tired from this procedure.
Please see my solution above.
Thanks anyway.

ag_yaron

Hey @ronen ,
Sorry, I wrote my reply while you posted yours so I didn't see it.

I have taken a look at the login flow of this website and saw that when you start the login process, you enter your username on "sony.uk", but then when you reach the password field it redirects you to "my.account.sony.com" which is a completely different domain, and why 1Password isn't suggesting autofill there.

The solution is simple:

1. Open your 1Password.
2. Find the login entry for Sony's website, select it and click on "Edit".
3. Under the username and password field you will see the website field where it has "sony.uk" as the website address. Select the empty "website" field under it and add another address: https://my.account.sony.com
4. Click on "Save" to save the changes, and now this login entry will work in both the username and password field.

ronen

Hi Yaron.
Thanks for the solution.
It is working.
ps : Regarding your reply in paragraph 3 ...
When got to the second website , I copied the web address as the one you wrote didn't work for me.

https://my.account.sony.com/central/signin/?client_id=015095d3-652a-4310-af20-8e0268fa7d39&scope=user:sony.account.get,user:sony.account.update,user:sony.account.associations.get,user:sony.account.associations.delete,user:sony.account.associations.create,user:sony.account.associations.update,user:sony.account.emailAddresses.get,user:sony.account.emailAddresses.update&response_type=code&login_hint=ronenza@gmail.com&redirect_uri=https://www.sony.co.uk/mysony/login/central&cid=b25e45f9-a8f1-4d03-beea-c507942bb237&error=login_required&error_code=4165&no_captcha=false&request_locale=en-GB#/signin/ca/password?entry=ca

Thanks again

ag_yaron

That's great, I'm glad to hear it @ronen :)
Well done.