Follow up | Login with 2FA Synology Account
The credentials including 2FA are no longer automatically inserted.
Can you please look at what is different? - Please correct this behavior.
https://1password.community/discussion/114101/2fa-synology-account
#edit# The same thing happens in Chrome Browser on iOS 15.1.1 (iPhone 12 Pro Max)
1Password Version: Not Provided
Extension Version: 2.1.4
OS Version: Windows 10
Comments
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Any progress after 2 months?
Anyway, could someone please forward this request to the DevOps again?0 -
Account.synology.com seems to autofill credentials including 2FA properly for me. I'm not saying that the issue doesn't exist, but I can't replicate it myself. I have used the 2.2.3 extension and I have tried both Edge (chromium), and Firefox.
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5 months later and I still don't see any progress...
Please forward this to your DevOps team! Thanks a lot0 -
Please note that the 2FA code is not filled in automatically.
(E-Mail and password work)
@paul.m_1p please support me here as well.
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Hi @Jack.P_1P:
I have something to add and support the investigation that gives the cause:
It works with English (en-us)
--> https://account.synology.com/en-us/oauth2/login/home?login_challenge=xxxxxxxxxxxxxxxxxxxx
It does not work in German (de-de)
--> https://account.synology.com/de-de/oauth2/login/home?login_challenge=xxxxxxxxxxxxxxxxxxxx0 -
Hi @Jack.P_1P
8 months later and still not resolved 😪0 -
Hi @Joy_1P, I have still the same situation, when tried the latest beta Chrome extension:
It works with English (en-us)
--> https://account.synology.com/en-us/oauth2/login/home?login_challenge=xxxxxxxxxxxxxxxxxxxx
It does not work in German (de-de)
--> https://account.synology.com/de-de/oauth2/login/home?login_challenge=xxxxxxxxxxxxxxxxxxxx
To reproduce the error, change the language before testing again:
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I'm trying to add 2FA on my Synology account website (using safari) and after scanning the QR quote on 1password APP (v8.9.7) on my iPhone 13 Pro Max (v16.1) I get an error message (in Spanish , location Mexico) "that the URL is incorrect: the scheme is invalid", does it has anything to do with the language ? Both my MacBook Air M1 (Ventura13.0 ) and iPhone are to sync time with Apple (time.apple.com.)
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Never mind.... I was holding it wrong! ...... Synology page says "download any of these apps and scan. And it has Apple and Android App stores and a QR code "... I tried to use that QR as the 2FA and it was invalid. After 2-3 minutes of thinking, maybe you hit next and the REAL 2FA shows up.... and it did.... the QR shown on previous step is probably for the Synology Secure Sign in App.
sorry for the misunderstanding.0 -
Hey @MacGilius,
No need to apologise I'm glad you figured things out.
Let us know if there is anything else we can help with at all!
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