Do I need to upgrade my license to get 1Password 8?

According to Dave's email,

"Download 1Password 8 beta for Mac

1Password 8 will require a subscription to our 1Password membership and will rely exclusively on 1Password.com (or .ca or .eu).

If you are still using iCloud or Dropbox or WLAN Sync, now is a great time to migrate over your data so you’ll be ready for the new release. You can trade in your license for 50% off your first 3 years by launching 1Password 7 and clicking the upgrade link."

I have been using 1Pass since 2014. I think I got it from the App Store on my Mac. My version automatically updates every time a new version comes out. I'm confused about what I may have to do to get 1Pass 8 and continue receiving updates. I'm still using iCloud to sync, and I use the app on my Mac and iOS devices. I do not use 1Pass through my browser.

1Pass has worked great for me for seven years. It's easy to use, and I already have so many other technical things that I deal with daily that I am resistant to having to make a major change to my 1Pass system and learn it all over again. That's why I have stuck with using the apps and not the browser.

When Dave says 1Pass will rely exclusively on 1Password.com, does that mean we will have to change over to a membership, rely on the 1Pass servers and use only our browsers? If so, for me that will be like completely starting over again.

Please clarify this for me. It literally scares the heck out of me to think that I will have to relearn the basics of 1Password.


1Password Version: 7.9.2
Extension Version: 7.9.2
OS Version: macOS 10.15.7

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Comments

  • Hi @jazzman:

    Firstly, thank you for using 1Password for so long, we wouldn't be here without your support! I'd be happy to clarify this for you.

    1Password 8 will exclusively support vaults synced through the 1Password.com (or .ca or .eu) service, and will not support standalone vaults synced using Dropbox or iCloud. Because we control the sync service, we can offer functionality we just couldn't offer with a standalone vault:

    • 🔐 More secure encryption data format and authentication process
    • 📱 Two-factor authentication (2FA)
    • 👨‍👨‍👧‍👦 Teams and families and businesses
    • 🤗 Securely share items
    • 🕓 Item history
    • 🧯 Automated data backups
    • 💫 Account recovery

    1Password 8 is a desktop app, currently in beta for Mac, and 1Password 8 for Windows was officially released just a few weeks ago. As Dave's email mentions, we are offering the 50% off deal. Simply trade in your license, and you'll receive 50% off a 1Password individual membership for 3 years. Let me know if you still need anything clarified!

    Jack

  • Hi @Jack:

    I’m confused. I thought I had a stand alone license, but my version of 1Pass has been updating automatically on my Mac since 2014 without any action on my part other than to accept the updates. First, in order to get 1Pass 8, do I need to upgrade to a membership? Second, after I do that, will I have to use 1Pass through my browser or what?

  • Hi @jazzman:

    I definitely don't want you feeling confused! 1Password 5 and 6 for Mac were free upgrades for those who had purchased 1Password 4 (and 6 would have been a free upgrade for those who started at 1Password 5 for Mac), with 1Password 7 being a new license. Without knowing the specifics of the licenses you've purchased, would that help explain the upgrade history you saw?

    1. Yes, to use 1Password 8 you will need to switch to a 1Password account.
    2. 1Password 8 is a desktop application, with the ability to use our 1Password in the browser extension to enable filling in the browser.

    Let me know if that helped clear it up, or if you still have questions!

    Jack

  • Hi @Jack:

    Does that mean I will have to use 1Pass through my browser only?

    What happens to customers who don’t want to move on to 1Pass 8?

  • @jazzman You can only use 1P8 through a subscription through a 1Password account as @jack.platten stated. You'll use the 1Password extension through your browser for filling logins.

  • ag_anaag_ana 1Password Alumni

    @jazzman:

    Does that mean I will have to use 1Pass through my browser only?

    No, you can continue using the 1Password apps as usual :)

    What happens to customers who don’t want to move on to 1Pass 8?

    You can continue using 1Password 7 until it stops working on your system after the operating system updates :+1:

  • @ag_ana:

    Good to hear from you again, ag_ana. You are always so helpful!

    So, let’s just confirm a few things. I’ll need to upgrade to a subscription, right? In my 1Pass app on my Mac, there is no upgrade link. There’s just a link to get a membership. How can I trade my license for 50% off for the first three years? Could this glitch be because I originally purchased 1Pass through Apple?

    I still use iCloud. How do I migrate my data over, or at least tell me where the instructions are to do so.

    I’ve been using 1Pass the same way, via the APPS on all of my devices and not the browser, since 2014. I’ve just been resistant to changing to the browser based system. First, after becoming a subscriber or member, will I still be able to use it the old way? If I decide to bite the bullet and learn how to use 1Pass with the browser, where are complete instructions? Is there a simple set of instructions to help me get up to date with 1Pass?

    Your assistance is always appreciated, ag_ana.

    :)

  • LarsLars Junior Member

    Team Member

    @jazzman - how have you signed into websites, in the past? When you arrived at Amazon's or Gmail's or Facebook's login page, what exactly did you do -- how did you get your information stored within 1Password into the correct fields in your browser?

  • @Lars:

    I have always navigated to the sign in area of a website, entered a username and generated a password using the 1Pass generator on the 1Pass app. Then a popup window in 1Pass would ask if I wanted to save or update that information. Once saved, whenever I open the 1Pass app on my Mac or iOS devices, all of my websites are listed in alphabetical order.

    When I want to open a site on my Mac, I just double tap the website I want in my list. It goes to the site. Sometimes the username and password automatically load, and I just hit go. Otherwise, I may have to hit sign in and command \ to load the data and hit go. It works the same way on my iOS 1Pass apps.

  • LarsLars Junior Member

    Team Member

    @jazzman - so you are using the browser extension, then, to both save and fill your data. What do you expect to be different now, in 1Password 8?

  • @Lars:

    That’s a good question. Dave’s email said 1Pass will “rely exclusively on 1Password.com (or .ca or .eu)”. What does that mean?

    I’m not really sure what to expect. I have used 1Pass the same way since 2014. It has worked well for me. I guess I was thinking the new way would be to log in to sites by just going to them directly through Safari without opening the 1Pass browser extension(what I call the app).

    If there’s a better, more effective way to use it especially when I upgrade to 1Pass 8, please tell me. Otherwise, I can continue to use it in the simple way I always have.

    If there is a better way, please guide me to the instructions. I have so much technical stuff that I have to keep up with daily that it consumes an inordinate amount of my time.

  • BenBen AWS Team

    Team Member

    @jazzman

    That’s a good question. Dave’s email said 1Pass will “rely exclusively on 1Password.com (or .ca or .eu)”. What does that mean?

    1Password.com (and 1Password.ca and 1Password.eu) refer to our membership service. What Dave is indicating here is that membership is the way forward with 1Password. We no longer license it. It is available as a subscription service only.

    I’m not really sure what to expect. I have used 1Pass the same way since 2014. It has worked well for me. I guess I was thinking the new way would be to log in to sites by just going to them directly through Safari without opening the 1Pass browser extension(what I call the app).

    The browser extension is still part of the 1Password experience, and is how data gets from 1Password into web forms.

    If there’s a better, more effective way to use it especially when I upgrade to 1Pass 8, please tell me. Otherwise, I can continue to use it in the simple way I always have.

    1Password 8 is currently in beta. If your intention is to help us test it before it is released to the general public, you're absolutely welcome (and encouraged!) to do so. But the de facto way to use 1Password on a Mac right now continues to be 1Password 7, albeit with a membership instead of a license.

    If there is a better way, please guide me to the instructions. I have so much technical stuff that I have to keep up with daily that it consumes an inordinate amount of my time.

    I understand the feeling. What I'd recommend doing as soon as practical:

    You can continue to use the 1Password 7 software for now, and we'll send out more info when 1Password 8 for Mac is out of beta. That'd be my recommendation at this point based on what you've told us. :) I hope that helps!

    Ben

  • @Ben:

    Thank you. When I'm in my 1Pass browser extension, it offers me the opportunity to get a 1Pass membership. Is that where I get the membership. It offers a free two week trial. I just want to make sure I sign up correctly to change from a license to a membership. Should I accept that offer or sign up on 1Pass.com? I just want to make sure 1Pass recognizes my license and allows me to migrate my data if that's an issue.

    So the browser extension will continue to be a part of 1Pass?

    My intent is to go ahead and get a membership so that I'll be ready for 1Pass 8 when it is released.

  • @Ben:

    Making the transition to a membership looks a little problematic to me. If nothing goes wrong when I migrate, all is well. I just can't afford down time.

  • BenBen AWS Team

    Team Member

    Thank you.

    You're welcome.

    When I'm in my 1Pass browser extension, it offers me the opportunity to get a 1Pass membership. Is that where I get the membership. It offers a free two week trial. I just want to make sure I sign up correctly to change from a license to a membership. Should I accept that offer or sign up on 1Pass.com? I just want to make sure 1Pass recognizes my license and allows me to migrate my data if that's an issue.

    All the instructions, including how to sign up, are in this guide: https://support.1password.com/migrate-1password-account/
    Additionally, as an existing license holder, our migration team can help. You can reach them directly at [email protected]. Just mention that you have a license and want to upgrade to a membership and they will be able to offer you some incentive for doing so, as well as walk you through any questions you have.

    So the browser extension will continue to be a part of 1Pass?

    Yes.

    My intent is to go ahead and get a membership so that I'll be ready for 1Pass 8 when it is released.

    Great! That would be my recommendation.

    Making the transition to a membership looks a little problematic to me. If nothing goes wrong when I migrate, all is well. I just can't afford down time.

    I understand. I'd recommend following the guide closely and reaching out to the migration team if there are any questions. :+1:

    Ben

  • @Ben:

    Thanks, Ben. I am going to do this. I’m not sure what day but soon. I guess if I encounter any issues on my Mac, I can always use my iPad until I get it right? May I also contact you if needed?

  • @Ben

    I could not get [email protected] Give me the complete address if that’s not it.

  • BenBen AWS Team

    Team Member

    @jazzman

    I could not get [email protected] Give me the complete address if that’s not it.

    [email protected] is the correct address. If you're having trouble with that you can drop the +tradein: [email protected]. Just please be sure to mention you have a standalone license and are wanting to upgrade to a membership so your message can be routed to the right team.

    I guess if I encounter any issues on my Mac, I can always use my iPad until I get it right?

    Sounds like a good backup plan. :)

    May I also contact you if needed?

    You can, however our migration specialists would be better suited to help with any specifics. Additionally I personally am only here hit or miss until January 4th for the holidays.

    Ben

  • @Ben:

    Thanks, Ben.

  • ag_anaag_ana 1Password Alumni

    On behalf of Ben, you are very welcome @jazzman :)

  • @ag_ana:

    Thanks much.

    If I encounter any issues in making the transition, will all of my 1Pass info be intact on my iOS devices until I get it right?

    For some reason, I never could go to the migration team site. Any thoughts?

  • BenBen AWS Team

    Team Member

    @jazzman

    For some reason, I never could go to the migration team site. Any thoughts?

    I'm so sorry for the confusion. [email protected] is an email address, not a website. To get in touch with the migration team you'd need to email them at that address.

    If I encounter any issues in making the transition, will all of my 1Pass info be intact on my iOS devices until I get it right?

    Yes that is correct. As long as you don't make any changes on the iOS devices until you're sure the Mac has migrated successfully that'll be the case.

    Ben

  • @Ben

    I'm sorry, Ben. I should have picked up on that. Thanks.

    jazzman

  • BenBen AWS Team

    Team Member

    Not at all your fault; I should've been more clear. All good. :)

    Ben

  • @Ben

    Hey, Ben, I upgraded to a membership. I’m not sure I did everything correctly, but I did it.

    The vault on my devices looks ok. It is just called “Personal”. The iPad shows two vaults, and and one named "Primary" is still actively syncing with iCloud. I thought that was supposed to change. I don’t see a way to sync a new way on any of the devices. The Mac and iPhone don't even show a sync option. I’m not sure I understand syncing now. Is there something I failed to do in the changeover?

    Also, the 1Pass version on my Mac shows 7.9.2 while the iOS devices show 7.9.3. Is that correct?

    Last, I see how to use 1Pass in Safari somewhat. I have the 1Pass icon in my toolbar and dock, and I know I can sign in to it in Safari. I have typically used 1Pass up until now by signing in through my dock app and using it that way. To use it in Safari, do you just sign in in any of these places, navigate to the site in Safari and log in? Is that the way it works? I'm not particularly sure how that helps efficiency in any way unless you have all of your important sites bookmarked. When I use it the old way, all of my logins are listed in alphabetical order and I just find one and hit Go. Maybe you can explain to me how using 1Pass in Safari might be better.

  • BenBen AWS Team

    Team Member

    Hi @jazzman

    The vault on my devices looks ok. It is just called “Personal”. The iPad shows two vaults, and and one named "Primary" is still actively syncing with iCloud. I thought that was supposed to change. I don’t see a way to sync a new way on any of the devices. The Mac and iPhone don't even show a sync option. I’m not sure I understand syncing now. Is there something I failed to do in the changeover?

    Primary should be gone. Please check the instructions here, specifically:

    Tap Settings > Vaults > Primary.
    Tap Delete Vault.

    1Password memberships automatically sync the contents of their vaults. There are no settings or options associated with this.

    Also, the 1Pass version on my Mac shows 7.9.2 while the iOS devices show 7.9.3. Is that correct?

    Yes. You can see the latest releases for 1Password 7 here.

    Last, I see how to use 1Pass in Safari somewhat. I have the 1Pass icon in my toolbar and dock, and I know I can sign in to it in Safari. I have typically used 1Pass up until now by signing in through my dock app and using it that way. To use it in Safari, do you just sign in in any of these places, navigate to the site in Safari and log in? Is that the way it works? I'm not particularly sure how that helps efficiency in any way unless you have all of your important sites bookmarked. When I use it the old way, all of my logins are listed in alphabetical order and I just find one and hit Go. Maybe you can explain to me how using 1Pass in Safari might be better.

    This guide may help:

    Saving, filling, and changing your passwords

    Personally, I don't use bookmarks, and I also don't use 1Password to navigate to websites. I just start typing the first few characters of where I want to go and then my browser auto-completes the URL for me. e.g. If I start typing 1p the browser completes this to 1password.community for me.

    Happy new year. :+1:

    Ben

  • Hello @Ben

    Happy New Year to you as well.

    I understand all and appreciate your help.

    Regarding how you navigate to websites, what browser do you use? I'm using Safari on a Mac, and I do not see an auto-complete option that completes URLs when you start typing. There is an auto-fill option that gives Safari access to your usernames and passwords. When I use the 1Pass icon in the Safari toolbar, it will load any of my important sites and log in. If there's a way to do it in Safari like you do, please tell me. Thank you.

  • BenBen AWS Team

    Team Member

    @jazzman

    I understand all and appreciate your help.

    <3

    Regarding how you navigate to websites, what browser do you use? I'm using Safari on a Mac, and I do not see an auto-complete option that completes URLs when you start typing. There is an auto-fill option that gives Safari access to your usernames and passwords. When I use the 1Pass icon in the Safari toolbar, it will load any of my important sites and log in. If there's a way to do it in Safari like you do, please tell me. Thank you.

    Safari does this out of the box, as do most web browsers. I'm not sure why it wouldn't be doing it for you. For my day-to-day I'm using Brave, but here it is working in Safari:

    [Screen Recording]

    As I demonstrated in the video I only had to type 1pa to get Safari to suggest 1password.community. These appear to be the relevant settings, though it may be prudent to tweak based on your needs:

    Ben

  • @Ben

    I got it! Now it works like a charm. Thank you. I have now completed my upgrade to a membership. Thanks so much for all your help. Everything is working now, and I think I understand most of it. I really appreciate everything you have done to get me upgraded. Have a great 2022.

  • @Ben

    One other thing.....do you shut down your browser every time you sign out of a website?

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