1Password will not fill in username and password

olwa

Hello,

I'm trying to log in to my wype account by Bonnier.. But 1Password will not fill in username and password.

url: https://bonnierpublicationsno.e-pages.pub/titles/komputerforalleno/10225

web-site saved in 1Password: https://bonnierpublicationsno.e-pages.pub/titles/komputerforalleno/10225

Nothing happens when I press shortcut, and no 1Password icon is there.

Regards,
Olav Warberg

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1Password Version: 8.4.1
Extension Version: 2.1.4
OS Version: Windows 10
Referrer: forum-search:bonnier

ag_yaron

Hey Olav,
Thanks for reporting that site.

The login form here is using shadow elements, which 1Password does not support.
We have an open feature request for this so I'll add your voice (and that website) in that report.

For now, you can use the drag and drop method:

1. Get to the login form.
2. Click the 1Password extension icon in your browser's toolbar to open it.
3. Grab the username with your mouse and drag it from 1Password's window into the username field on the website and drop it there.
4. Repeat step 3 but with the password this time.

I hope you'll find drag and drop helpful for now :)

ref: dev/core/core#2900

olwa

Thank You! That's helpful. I didn't know this. Merry Christmas! 🎄

ag_ana

On behalf of Yaron, you are welcome @olwa! If you have any other questions, please feel free to reach out anytime.

Happy holidays to you too :)