Starting subscription and Queries

guhanath

Hello,

I am new to 1password and planning to subscribe to 1password and currently using the application in trial mode. I see that there is a Christmas offer with 50% off for families. which seems less than individual subscription fee for now. The offer seems to be available only for new members(which I am). Am I eligible to avail this offer when my trial period ends? The page link is below

https://1password.com/affiliate/promo/families/?c=SWITCH50&cjevent=997b662b66bd11ec8348b52a0a18050f&utm_medium=affiliate&utm_source=Slickdeals+LLC&utm_campaign=1122587&utm_content=1225267&utm_term=General+Banner&cjdata=MXxOfDB8WXww

2. Will deleting all logins deletes the associated tags too? Right now i am trying nested tags and checking if I can retain the tags.
3. Is there a option to manage tags separately? I mean create tags predefined and use it across(including nested tags)
4. Though i understood the functionality of Vault, but dont find additional information for collections. how different is collection from vault. What is the hierrarchy. Is it Vault under Collection or Collection under vaults? what is the best possible way to organize as collection

Thanks

ag_ana

@guhanath:

Yes, you are eligible for the promotion with a new Families account.

Will deleting all logins deletes the associated tags too? Right now i am trying nested tags and checking if I can retain the tags.

Yes, it will deleted the associated tags too.

Is there a option to manage tags separately? I mean create tags predefined and use it across(including nested tags)

No, you need to create a tag the first time by editing an item and adding the tag to it, tags cannot be created outside of items.

Though i understood the functionality of Vault, but dont find additional information for collections. how different is collection from vault. What is the hierrarchy. Is it Vault under Collection or Collection under vaults? what is the best possible way to organize as collection

A collection is a collection of vaults, so it's collection > vault > items.

guhanath

Thanks @ag_ana , very unfortunate that I cannot maintain tags separately.

if I re-import the items, can application report duplicates in order for me to review/delete?

ag_ana

@guhanath:

1Password is very conservative when it comes to deleting duplicates automatically, so it might not find everything, but you can find the duplicate removal tool under the Help > Tools > Clean Up Duplicate Items menu :+1:

guhanath

@ag_ana , Thanks for your responses

ag_ana

You are very welcome @guhanath! If you have any other questions, please feel free to reach out anytime.

Have a wonderful day :)

guhanath

@ag_ana ,

My trial ends in 3 days. I followed the page for 50% discount but I still end up to pay 4.99 per month. Any code should I apply? I don't see any option for that?

Jack.P_1P

Hi @guhanath:

Since we're unable to discuss account-specific questions in public, it may be best to reach out to our billing specialists at support+billing@1password.com via email and include a link to this thread. After sending us an email, you'll receive a support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to connect your conversation here with your conversation with us via email. Thanks for your patience as we catch up from after the holidays!

Jack

guhanath

thanks @jack.platten

ag_tommy

On behalf of Jack, you're welcome.

guhanath

I have raised the query two days back and received only the acknowledgement response but I did not get any specific support ID for the same

Jack.P_1P

Hi @guhanath:

It looks like my colleague Ionas has just recently been in contact with you. Be sure to get in touch if you have any future questions!

Jack

ref: ETD-99886-477